PRIVACY POLICY
Your privacy matters to us.
This policy explains how Pashas Kitty Cattery handles personal information when you use our website, submit enquiries, request cat bookings or register for events. It is designed with Indian data protection principles in mind and should be read together with your privacy choices on this website.
Last updated: 8 July 2026
1. Introduction
This Privacy Policy describes how Pashas Kitty Cattery("we", "us", "our") handles personal data when visitors:
- browse this website;
- enquire about cats, breeds or cattery services;
- submit a cat booking request;
- register for or request booking for an event;
- contact the cattery through website forms or related channels; or
- otherwise interact with services made available through this website.
We are based in Bengaluru, Karnataka, India. Our website is intended to help families learn about our cattery, available cats and events, and to receive enquiries and booking requests that we review and respond to directly.
This policy is intended to provide clear information about our data practices. It is designed with Indian data protection principles in mind and should be understood in the context of applicable Indian law, where relevant.
2. Data we collect
The information we may collect depends on how you interact with the website. We aim to collect only what is reasonably necessary for the purposes described in this policy.
Information you provide directly
When you submit a form or communicate with us, you may provide:
- full name;
- phone number;
- WhatsApp or other contact number;
- email address;
- city or location information you voluntarily submit;
- enquiry type;
- preferred breed;
- cat of interest;
- event of interest;
- number of event attendees;
- messages and enquiry content;
- booking or registration information; and
- consent confirmations relating to your request or privacy choices.
Transaction and payment-related information
If paid event bookings or other paid services are enabled on this website, payment processing may be handled through authorised third-party payment processing services. Those services may process payment details directly as part of the payment flow.
We do not intend to store complete payment card numbers, card security codes, internet banking credentials, UPI PINs or other payment authentication secrets on our website servers.
We may receive or retain transaction references, payment status, amount, currency and related reconciliation information where necessary for booking confirmation, accounting, dispute handling or legal obligations. At the time of this policy, online payment processing is not fully integrated on this website; paid event flows may involve a booking request followed by direct confirmation and payment coordination by the cattery.
Technical and usage information
When you use the website, we or our service providers may process technical information where applicable, such as:
- browser type;
- device type;
- operating system;
- approximate location derived from technical information, where applicable;
- referring pages;
- pages visited;
- date and time of access;
- website interaction and performance information;
- security and diagnostic logs; and
- cookie and privacy preference information.
Some of this information may arise from essential website operations, security measures or server activity. Optional analytics, preference or marketing technologies are not intended to be active unless you enable the relevant privacy choice. We do not currently operate third-party analytics or advertising technologies on this website.
3. How we collect data
We may collect personal data through:
- general enquiry forms;
- cat booking request forms;
- event registration and booking forms;
- direct communications you initiate with us;
- website interactions and essential technical operations; and
- optional technologies only where enabled and permitted by your privacy choices.
Form submissions are transmitted to our systems so that we can review and respond to your request. We do not use enquiry, booking or event registration forms to collect optional marketing consent unless a separate optional choice is clearly presented for that purpose.
4. Why we use personal data
We may use personal data for purposes including:
- responding to enquiries;
- discussing cat availability and suitability;
- managing cat booking interest and requests;
- verifying booking or registration details;
- managing free and paid event registrations;
- calculating event booking amounts where applicable;
- communicating booking or registration status;
- providing handover, visit or attendance information;
- providing requested support;
- maintaining website security;
- preventing abuse and fraudulent submissions;
- maintaining necessary business records;
- improving website experience where optional consent has been provided; and
- meeting legal, accounting or regulatory obligations where applicable under Indian law.
Personal data should only be processed for appropriate and lawful purposes connected to these activities. We do not intend to use enquiry or booking information for unrelated profiling or automated decision-making.
5. Consent and privacy choices
When you first visit this website, you will see a privacy and cookie consent panel. Optional technology categories default to off. You may:
- Accept All optional categories;
- Reject Optional categories; or
- choose specific optional categories through Manage Preferences.
Essential technologies cannot be disabled where they are necessary for core website functionality, security, form handling, booking requests and storage of your privacy preferences. Continued browsing, scrolling or closing the panel does not count as consent; a clear choice is required.
You may change or withdraw optional website consent at any time using Privacy Choices in the website footer. If you update your preferences, the new choice is stored locally in your browser and reflected immediately for future optional technology use on this website.
Website cookie and technology consent is separate from form consent. When you submit an enquiry, cat booking request or event registration, the form may ask you to confirm that we may use the information provided to respond to that specific request. That confirmation relates to the processing necessary for that enquiry or booking, not to optional marketing technologies unless a separate optional checkbox is presented.
7. Cat enquiries and booking requests
Cat availability may change. Information submitted through enquiry or cat booking request forms is used to contact you and discuss suitability, availability, care requirements and next steps.
Submitting a booking request through this website does not automatically complete a purchase or transfer ownership of a cat. No automatic ownership transfer occurs through the website. Additional information may be requested during direct consultation where reasonably necessary to assess suitability and arrange next steps.
We do not use these forms to collect sensitive profiling information beyond what is reasonably relevant to your enquiry or booking request.
8. Event registration and booking data
For free events, registration information is used to manage attendance, communicate event details and coordinate your participation.
For paid events, registration or booking information may be used to calculate the booking amount, confirm availability and coordinate payment and confirmation. Current booking request flows may require direct confirmation by the cattery before attendance or payment is finalised.
Event data is handled for operational and communication purposes connected to the event you selected. It is not combined with optional marketing technologies unless you separately enable and consent to such use where offered.
9. Payments and payment processing
Paid services or events may, where enabled, use authorised external payment processing services. Those services may collect and process payment details directly as part of the payment process.
We may receive limited information from a payment process, such as payment status, transaction reference, amount, currency and limited payer or transaction information needed to confirm a booking, maintain records or respond to enquiries about a transaction.
We do not intend to store complete payment authentication secrets on our website servers. Payment processors operate under their own legal, contractual and security obligations. You should review the payment information and instructions shown during the relevant payment process before completing a transaction.
At the time of this policy, full online payment integration may not yet be active for all paid offerings. Where payment is coordinated directly, we will communicate applicable steps through our usual contact channels.
11. Data storage and international processing
Personal data submitted through this website may be stored and processed using digital systems operated by us or by service providers supporting our website and communications.
Digital services may process or store information using infrastructure located in India or other jurisdictions, subject to applicable law and contractual or technical safeguards where relevant. We do not represent that all data remains exclusively within India at all times.
12. Data retention
We retain personal data only for as long as reasonably necessary for purposes such as:
- enquiry handling;
- booking and registration management;
- customer communication;
- dispute resolution;
- security monitoring and incident response;
- accounting; and
- legal or regulatory obligations, where applicable.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected. When data is no longer reasonably required, it may be deleted, anonymised or securely disposed of, subject to any continuing legal or accounting obligations.
13. Data security
We apply reasonable administrative, organisational and technical safeguards intended to protect personal data, including measures such as:
- limiting access to personal data on a need-to-know basis;
- secure handling practices for enquiries and booking records;
- security monitoring where applicable;
- protective technical measures for website and form submissions; and
- periodic review of relevant practices.
No method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. While we work to protect personal data, we cannot guarantee absolute security.
14. Children's privacy
This website is intended for adults making enquiries or bookings on behalf of themselves or their household. We do not knowingly seek to collect personal data directly from children for cat or event booking transactions without appropriate involvement of a parent or lawful guardian.
If you believe a child has submitted personal data through this website without appropriate guardian involvement, please contact us using the details below so we can review the matter.
15. Personal data rights and requests
Subject to applicable Indian law, individuals may have rights relating to personal data, which may include rights to:
- request information about processing;
- seek correction or updating;
- seek erasure in appropriate circumstances;
- withdraw consent where processing is based on consent; and
- raise a grievance regarding our handling of personal data.
Requests may require reasonable identity verification so we can respond appropriately and protect personal data from unauthorised access. To exercise these rights or ask questions about our practices, contact us at info@pashaskittycattery.com or +917829007501.
16. Withdrawing consent
Optional website consent for analytics, preferences or marketing technologies can be changed at any time through Privacy Choices in the website footer.
If you wish to withdraw or limit consent relating to a specific enquiry, booking or registration, you may contact us directly. Withdrawal of consent does not necessarily affect processing that has already been lawfully carried out before withdrawal.
Certain records may still be retained where required for legal, accounting, security or dispute-resolution purposes, even after consent is withdrawn.
17. Third-party links and services
This website may include links to external websites or services that are not operated by us. Those services have their own privacy practices and terms. We encourage you to review their policies before providing personal data to them.
We are not responsible for the privacy practices of independent third-party websites or services linked from this website.
18. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal or service changes. When we make material changes, we will update the "Last updated" date shown on this page.
If we make material changes to how optional technologies are used, we may also update our consent version so that visitors are asked to review their privacy choices again where appropriate.
Last updated: 8 July 2026
19. Privacy & Grievance Requests
If you have questions, concerns or requests regarding this Privacy Policy or our handling of personal data — including correction, erasure, consent withdrawal or grievance requests — please contact us:
- Email: info@pashaskittycattery.com
- Phone: +917829007501
We will review genuine requests in good faith and respond within a reasonable timeframe, subject to applicable Indian law and the nature of the request. If a formal grievance contact is designated for the cattery in future, this section may be updated accordingly.